Rapactraba ("we," "our," "us") is committed to protecting your privacy. As a travel agency specializing in guided tourism experiences, we ensure transparency in handling personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect
We collect personal data to provide the best tour guide services and tourism experiences.

1.1 Personal Data You Provide
When you interact with us, we may collect:
✔ Contact Information (name, email, phone number)
✔ Booking Details (trip preferences, special requests)
✔ Payment Data (processed securely through third-party providers)

1.2 Automatically Collected Data
When you use our website, we collect:
✔ Device Information (IP address, browser type)
✔ Usage Data (visited pages, time spent on site)
✔ Cookies & Tracking (see Section 6)

2. How We Use Your Information
✔ To Provide Travel Services – Booking, itineraries, and guided tours
✔ Customer Support – Handling inquiries and service requests
✔ Marketing (With Consent) – Sending travel updates and recommendations
✔ Analytics – Improving website performance and user experience

3. Data Sharing & Third-Party Services
We do not sell your data. However, we share information with:
✔ Payment Processors – To securely handle transactions
✔ Tour Operators – To confirm bookings and services
✔ Legal Authorities – If required by law

4. User Rights & Choices
Depending on your location, you may have the right to:
✔ Access & Correct Your Data
✔ Request Data Deletion
✔ Opt-Out of Marketing Emails
✔ Restrict Processing Under Certain Conditions

📧 To make a request, contact us at [email protected]

5. Data Retention & Security
✔ We retain personal data only as long as necessary for business and legal compliance.
✔ Security Measures: Data encryption, restricted access, and regular security checks.
✔ While we take precautions, no system is 100% secure. Users should also protect their personal data.

6. Cookies & Tracking Technologies
We use cookies for website functionality and analytics.

6.1 Types of Cookies Used
✔ Essential Cookies – Ensure website security and core functionality
✔ Analytics Cookies – Help improve our services
✔ Marketing Cookies – Personalize travel recommendations

6.2 Managing Cookies
You can adjust cookie preferences via browser settings or through our cookie banner.

7. External Links & Third-Party Websites
Our website may link to third-party sites. We are not responsible for their privacy policies and recommend reviewing them separately.

8. Children’s Privacy
Our services are not intended for individuals under 18. If we unintentionally collect such data, please contact us for removal.

9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated revision date.

10. Contact Information
For any questions about this Privacy Policy, please contact us:

📍 Rapactraba
📞 +61 412 966 257
📧 [email protected]