Welcome to Rapactraba. These Terms & Conditions govern your use of our website and services. By accessing our website and making bookings, you agree to comply with these terms.

1. Definitions
✔ "Company" refers to Rapactraba, a travel agency specializing in guided tourism.
✔ "User" refers to any individual using our website or services.
✔ "Services" include travel planning, tour guide assistance, and related tourism support.

2. Use of Travel Agency Services & Tour Guide Assistance
✔ Minimum Age: You must be 18+ to book our services.
✔ Account Responsibility: Users must maintain the confidentiality of login credentials.
✔ Lawful Use: Our website and services must not be used for fraudulent or unauthorized purposes.

3. Booking & Payments
3.1 Booking Process
✔ Secure booking via our website or contact channels.
✔ Confirmation sent via email upon successful payment.
✔ Tour providers have their own terms, which users must review.

3.2 Payment Methods & Pricing
✔ Accepted methods: Credit/Debit Cards, Secure Online Payments.
✔ Prices listed in AUD ($), subject to change based on market conditions.

3.3 Cancellations & Refunds
✔ Refund eligibility depends on timing and provider policies.
✔ Requests must be submitted via 📧 [email protected].
✔ Processing time: Up to 10 business days.

4. Travel Requirements & Safety
✔ Users must have valid passports and visas for international travel.
✔ Some tours require specific health or fitness levels.
✔ Travel insurance is strongly recommended.

5. Liability Disclaimer
✔ Third-Party Services: We partner with reputable operators, but we do not directly provide transportation, accommodations, or guided tours.
✔ Unforeseen Events: We are not liable for disruptions due to force majeure (natural disasters, strikes, government regulations, etc.).

6. Privacy, Data Security & User Rights
✔ We collect and process data according to our Privacy Policy.
✔ Personal data is used only for booking, customer support, and service improvement.
✔ Users can access, modify, or request deletion of their data by contacting 📧 [email protected].

7. Cookie Usage & Preferences
✔ Our website uses cookies for functionality, analytics, and marketing.
✔ Users can manage preferences through browser settings or our cookie consent banner.

For details, see our Cookie Policy.

8. Changes to Terms & Conditions
✔ We update these Terms periodically.
✔ Major changes are communicated via email or website notice.

9. Contact Information
For any inquiries, please contact us:

📍 Rapactraba
📞 +61 412 966 257
📧 [email protected]